Automated Follow-Up System

Never miss a customer follow-up again. Email & SMS automation that increases bookings.

How It Works

1
Immediately After Service
Service Completion
Customer finishes service. System automatically logs the interaction.
2
1 Hour Later
Thank You SMS TEXT
Customer gets a thank you text with a 1-click review link.
"Hi! Thanks for choosing us today. We'd love your feedback: [review link]. Reply STOP to opt out."
3
24 Hours Later
Follow-Up Email
Email with service summary, next steps, and maintenance tips.
4
7 Days Later
Check-In Email
Simple check-in: is everything working perfectly?
5
30 Days Later
Maintenance Reminder TEXT
Remind them about scheduled maintenance and offer to book.
"Your next maintenance is coming up! Schedule now to keep warranty active: [booking link]"

Key Features

✓ Customizable Templates

Edit every message to match your brand voice. Use customer names and service details automatically.

✓ Smart Scheduling

Set exactly when each follow-up goes out. Avoid texting at 3 AM.

✓ Review Requests

Automatically ask for Google/Yelp reviews with one-click links.

✓ Appointment Booking

Customers can book next service directly from email/text.

✓ Multi-Channel

Send via SMS and email. Reach customers where they're most responsive.

✓ Track Engagement

See who opened emails, clicked links, and booked appointments.

The Business Impact

What Contractors See

35% More Bookings
From follow-ups that turn one-time customers into repeat clients
2 Hours/Week Saved
Automated follow-ups that would normally take manual work
5-Star Reviews
Customers appreciate the professional, attentive service